Contact Us
We value your feedback, suggestions, and questions. We aim to respond within 3 business days.
Suggest a Business
Know an exceptional service provider we haven't ranked? Submit it for review.
What we need:
- Business name and location
- Why it should be considered
- Website or portfolio link
Note: Suggestion doesn't guarantee inclusion. Businesses must meet eligibility criteria and score competitively.
Request a Category
Want us to rank a category we don't cover yet?
Tell us:
- What category/service type
- Which cities you'd find valuable
- Why this matters to you
We prioritize categories based on demand and our ability to execute quality research.
General Inquiries
Questions about rankings, methodology, or how Rankin works?
Common questions:
- How rankings are determined
- Update frequency and process
- Partnership opportunities
- Press and media inquiries
Check our methodology and about page first—many questions are answered there.
Contact Form
Direct Email Contacts
Prefer email? Reach us directly:
Response Times
- General inquiries: 3 business days
- Business suggestions: 10 business days (eligibility review)
- Corrections: 5 business days (investigation)
- Press inquiries: 24-48 hours
Response times may be longer during peak periods (January, ranking publication weeks). We'll acknowledge receipt within 24 hours.
What We Can't Help With
- Ranking disputes without factual errors: Businesses cannot appeal subjective scores. We only reconsider if factual mistakes affected evaluation.
- Requests to exclude competitors: We don't accept requests to remove or downrank specific businesses.
- Individual service recommendations: We publish rankings but don't provide personal consulting on which business to choose.
- Paid placement requests: Rankings cannot be purchased. Don't ask—it undermines our credibility.
Before You Contact Us
Save time by checking these resources first:
- How We Rank - Complete methodology explanation
- About Us - Mission, team, and how we operate
- Editorial Policy - Standards, ethics, and procedures
- Submit Correction - For factual errors specifically